- Instead of the OverDrive MP3 Audiobook I expected, I downloaded a file with the extension 'ODM'. How do I download the OverDrive MP3 Audiobook?
- I had a problem while downloading a Part of an OverDrive MP3 Audiobook, and now I can’t download that Part again. What should I do?
- [Android™ only] When I click the 'Download' button for a title nothing happens. What should I do?
- [BlackBerry® only] When I try to open OverDrive Media Console for BlackBerry it closes before I can use it. What should I do?
- [BlackBerry only] I got the error 'Could not start content handler.' What should I do?
- [BlackBerry only] I got an error like ‘Error starting Media Console: Class ‘net.
rim. device. api. ui. component. keywordfilterfield' not found’. What should I do? - [Windows Mobile® only] I tried to download an OverDrive MP3 Audiobook title to a Windows Mobile device and got an error saying 'Unable to locate folder of Windows Mobile device because folder is not found.' What should I do?
- I cannot find the information I am looking for. What should I do?
Instead of the OverDrive MP3 Audiobook I expected, I downloaded a file with the extension 'ODM'. How do I download the OverDrive MP3 Audiobook?
Downloading an ODM file is part of the OverDrive MP3 Audiobook download process.
To resolve this issue, ensure that you have OverDrive® Media Console™ installed on your device. To review system requirements and download OverDrive Media Console, click here.
If you have an Android device running Android v1.5 (or newer), you can complete the OverDrive MP3 Audiobook download by opening the ODM file in OverDrive Media Console for Android. Select the ODM file to open it in OverDrive Media Console for Android.
If you have a BlackBerry device running BlackBerry v4.5 (or newer), you can complete the OverDrive MP3 Audiobook download by opening the ODM file in OverDrive Media Console for BlackBerry. Select the ODM file to open it in OverDrive Media Console for BlackBerry.
If you have a Windows Mobile 5 or 6 device, you can complete the OverDrive MP3 Audiobook download by opening the ODM file using OverDrive Media Console for Windows Mobile. Select the ODM file to open it in OverDrive Media Console for Windows Mobile.
If your mobile device is not listed above, you cannot download OverDrive MP3 Audiobook titles directly to your device. In order to listen to OverDrive MP3 Audiobook titles on a supported portable device, you must first download OverDrive MP3 Audiobook titles to your computer and then transfer them to the device using OverDrive Media Console. For more information on OverDrive MP3 Audiobook titles and OverDrive Media Console, please visit http://overdrive.naperville-lib.org on your computer.
I had a problem while download a Part of an OverDrive MP3 Audiobook, and now I can't download that Part again. What should I do?
The steps taken to re-download a Part vary by operating system…
Note that downloads of Parts cannot be resumed from the point at which they were interrupted.
On Android…
- Open OverDrive Media Console for Android.
The title is displayed in the Library. - Select the title.
The 'Player' screen is displayed. - Select Menu > Details > Parts.
The title's Parts are displayed. - Select the problem Part.
- Select the 'Delete' button.
You are asked to confirm that you want to delete the Part. - Select 'Yes' to delete the Part.
You should now have the option to re-download the incomplete Part.
On BlackBerry…
- Open OverDrive Media Console for BlackBerry.
The title is displayed in the Library. - Select the title.
The 'Player' screen is displayed. - Select Menu > Manage Parts.
The title's Parts are displayed. - Select the incomplete Part.
- Select the 'Delete' button.
You are asked to confirm that you want to delete the Part. - Select 'Yes' to delete the Part.
You should now have the option to re-download the Part.
On iPhone®…
- Open OverDrive Media Console for iPhone.
The title is displayed in the Library. - Select the title.
The 'Player' screen is displayed. - Select 'Details'.
The 'Details' screen is displayed. - Select 'Parts'.
The 'Parts' screen is displayed. - Select the incomplete Part.
- Select the 'Delete' button.
You are asked to confirm that you want to delete the Part. - Select 'Yes' to delete the Part.
You should now have the option to re-download the Part.
On Windows Mobile…
- Close OverDrive Media Console for Windows Mobile.
- In File Explorer go to My Documents > My Media > MP3 Audiobooks, and open the folder for the problem title.
- Delete the MP3 file that corresponds to the problem Part.
- Open OverDrive Media Console for Windows Mobile.
- Select the title and click on 'Download'.
You should now have the option to re-download the incomplete Part.
[Android™ only] When I click the 'Download' button for a title nothing happens. What should I do?
You may have downloaded an ODM file that can be opened in OverDrive Media Console for Android. To see if you downloaded an ODM file…
- Open the Android Browser.
- Select Menu > More > Downloads.
'Download history' is displayed. - Look for a file with the same name as the book you are attempting to download. The filename will end with '.odm'. If you find a file, select it to open the file in OverDrive Media Console for Android. You will next be prompted to download the Parts of the audiobook.
If you do not find an ODM file, it is possible that your browser is displaying the standard version of this web site instead of the mobile version. The 'Download' links displayed at the standard version of this web site may not work correctly on your device. To display the mobile version of this site…
- Close the web browser on your device.
- Open the web browser.
- Delete cookies.
- Delete temporary Internet files.
- Access http://overdrive.naperville-lib.org again.
The mobile version of the website should be displayed. - Attempt the download again.
[BlackBerry® only] When I try to open OverDrive Media Console for BlackBerry it closes before I can use it. What should I do?
OverDrive Media Console for BlackBerry requires an SD card. Install an SD card in your device and attempt to open OverDrive Media Console again.
[BlackBerry only] I got the error 'Could not start content handler.' What should I do?
This error message typically indicates that the BlackBerry Browser is not able to process an ODM file. The download of an ODM file is part of the OverDrive MP3 Audiobook download process and it is downloaded when you click the 'Download' link.
To work around this error, follow these steps…
- Download and install Opera Mini™ v4.2 (or newer). To download the Opera Mini browser, click here.
- Open Opera Mini.
- Access http://overdrive.naperville-lib.org.
- Login to your account.
- Select 'My Items Out'.
- Select the 'Download' link for the title.
You are prompted to open or save the ODM file. - Select 'Save'.
- Save the ODM file to the media card.
The ODM file is downloaded. - Select Menu > Exit to close Opera Mini.
- Open the 'Media' application.
- Select Menu > Explore > Media Card.
The contents of the media card are displayed. - Navigate to the saved ODM file.
- Select the ODM file.
OverDrive Media Console for BlackBerry opens and displays the title in the Library.
For instructions on downloading Parts and playing OverDrive MP3 Audiobooks, click here.
[BlackBerry only] I got an error like ‘Error starting Media Console: Class ‘net.
This error typically indicates that your device has an unsupported version of the BlackBerry operating system. OverDrive Media Console for BlackBerry requires BlackBerry OS v4.5 (or newer).
[Windows Mobile only] I tried to download an OverDrive MP3 Audiobook title to a Windows Mobile device and got an error saying 'Unable to locate folder of Windows Mobile device because folder is not found.' What should I do?
This error occurs if you have specified that you want to save a title to a sub-folder on an encrypted SD card. Currently, OverDrive Media Console for Windows Mobile only supports the download of OverDrive MP3 Audiobook titles to the root folder of encrypted SD cards. Saving to sub-folders is supported if the SD card is not encrypted.
I cannot find the information I am looking for. What should I do?
Please email support. Please include the following…
- Steps to reproduce the problem
- Exact text of any error message
- URL(s) of any error page(s)
- Library card number
- Title(s) of problem download(s)
- Make and model of mobile device
- Operating system (Android v1.5, Windows Mobile 6, etc.)
- Internet browser and version
Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
BlackBerry®, is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. OverDrive, Inc. is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
iPod, iPhone, iTunes, and Mac are registered trademarks of Apple Inc. iPad is a trademark of Apple Inc.
Microsoft, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
OverDrive is a registered trademark of OverDrive, Inc.